Privacy Policy

The Service is operated by Alpha Intel ("Alpha Intel", "we", "us"). Alpha Intel is the controller of the personal data described in this policy. You can reach us at team@alphaintelmedia.com.

Account and sign-in data

• Email and password. If you register with email, we store your email address and your password. Passwords are stored only as a salted hash by our authentication provider; we never see or store your password in readable form.
• Session data.When you sign in, we store session tokens in cookies (and, in the mobile app, in the app's storage on your device) so you stay signed in.
• Discord sign-in. If you sign in with or connect Discord, we receive your Discord user ID, username or display name, avatar image link and the email address on your Discord account.
• Sign in with Apple. If you sign in with Apple, we receive a unique Apple user identifier and the email address you choose to share (which may be an Apple private relay address), and your name if you choose to share it.

Profile data you give us

When you register or complete your profile we ask for your Discord name and Discord user ID, Telegram handle, links to your X, Facebook and (optionally) Instagram profiles, an optional contact number, your country, and where you heard about Alpha Intel. You can view and change these details on your profile page.

Discord membership

Member features are unlocked by holding a verified role in the Alpha Intel Discord server. Using your Discord user ID, our Discord bot looks up which roles you hold in our server and we store those role IDs with your account. We do not read your Discord messages.

Linked Facebook and Instagram accounts

If you choose to link a Facebook or Instagram account (to have engagement quests and bonus giveaway tickets credited automatically), you prove ownership by commenting a short, single-use code on one of our posts. Meta then notifies us about comments and mentions on our own Facebook Page and Instagram account. From these notifications we store the platform-specific account ID (and, for Instagram, your username) of the account you linked. We read the text of comments on our posts only to find a link code or to confirm that a quest or bonus action was completed; we do not store the comment text. We only see activity on Alpha Intel's own posts, not the rest of your account.

Trade journal

If you use the trade journal, we store the trades and open positions you enter (for example the token, long or short, entry and exit prices, leverage, margin, profit and loss, time of trade and your reason for entry) and your journal settings. This data is private to your account unless you choose to share a trade card image yourself.

Quests, points and rewards

We store the quests you submit, any proof you provide (such as text or a link), the review outcome, the points you earn or spend, your activity streak and your reward redemption requests, including any note you add. Points are recorded in a ledger so that balances can be audited.

Giveaways

When you enter a giveaway we save a snapshot of your display name, Discord name and Discord user ID, email address, contact number and country as they are at the time of entry, together with your task proof and your raffle tickets. We use these to check eligibility and to contact and deliver prizes to winners. Winners are shown publicly only with a masked name (for example "Jo****").

Messages you send us

If you use the contact form we store your name, email address, the subject and your message so we can reply.

Technical and security data

• IP address. We use your IP address to rate-limit requests (for example on the contact form) to prevent abuse. Our hosting provider also keeps standard server logs, which include IP addresses, browser or device type and the pages requested.
• Error reports. When the Service crashes or an error occurs, we send a technical error report to our error-monitoring provider. Error reports are configured not to include personal data such as your name, email address or the content you enter.

We do not use third-party advertising, analytics or tracking tools, and we do not build advertising profiles.

• To provide the Service you signed up for (performance of our contract with you): creating and securing your account, verifying your Discord membership, running the trade journal, quests, points, rewards and giveaways, crediting linked social engagement, and delivering rewards and prizes.
• To keep the Service safe and fair (our legitimate interests): rate limiting, preventing fraud and multiple-account abuse (including making sure one social account cannot be used by several members), auditing points and giveaway draws, fixing errors and protecting our users.
• To communicate with you (contract and legitimate interests): replying to your messages, sending account emails such as sign-up confirmation and password reset, and contacting giveaway winners. Updates on quests and rewards are shown in the app; we do not send marketing emails.
• Optional features (your consent): linking a Facebook or Instagram account and the optional profile fields. You can withdraw consent at any time by unlinking the account or clearing the field.
• To meet legal obligations (legal obligation): for example responding to lawful requests from authorities and keeping records the law requires.

We do not use your data for automated decisions that have legal or similarly significant effects on you.

We do not sell or rent your personal data. We share it only with:

• Service providers that process data for us: Supabase (database, authentication and file storage), Render (website and server hosting) and Sentry (error monitoring). They may only use your data to provide their services to us.
• Platforms you choose to connect: Discord (sign-in and membership role checks), Meta (Facebook and Instagram, for linked accounts and engagement on our posts) and Apple (Sign in with Apple). Their own privacy policies govern how they handle your data.
• Alpha Intel administrators, who can see member details needed to review quest and giveaway submissions, process rewards and contact winners.
• The public, only where the feature requires it: for example giveaway winners are listed with a masked name, and the quest leaderboard shows the Discord name and Discord avatar of top members together with their points.
• Authorities or other parties when required by law, to protect the rights and safety of our users or of Alpha Intel, or as part of a merger or sale of our business (in which case this policy will continue to apply to your data).

• Account, profile, journal, quest, points, reward and giveaway data: for as long as your account exists. When you delete your account it is removed from our live database immediately (see below).
• Backups:deleted data may remain in our database provider's encrypted backups for a limited period until those backups are overwritten in the normal backup cycle.
• Contact messages: for as long as needed to deal with your request and keep a record of it. Ask us if you would like a message deleted.
• Rate-limit counters: counters keyed to your account are deleted with your account; counters keyed to an IP address hold only a request count and are overwritten by later requests.
• Server logs and error reports: for the limited periods set by our hosting and error-monitoring providers.
• Records we keep after account deletion are listed in the next section.

You can delete your account at any time in the app or on the website under Profile → Danger Zone → Delete account. If you cannot sign in, email us from the address on your account. Full details are on our account deletion page.

Deleting your account removes your login, profile, trade journal, quest submissions, points balance, streaks, reward redemptions, giveaway entries (including the personal details saved with them), raffle tickets and linked social accounts. Any points, pending rewards and unclaimed prizes are forfeited.

To keep points auditable, draws provably fair and to prevent fraud, we keep the following records without any link to your identity:

• entries in the points ledger (amounts, dates and reasons), which are kept with only a one-way hash of your former account ID;
• giveaway draw records and winner records (prize, masked name and prize status), if you had won a prize;
• the platform account ID of any Facebook or Instagram account you linked, so that the same social account cannot be used to claim quest or giveaway credit again under a new account. If you rejoin and want to link the same account, contact us;
• security audit records of any account-recovery action taken on your account, which may include the email addresses involved, kept for security and fraud-prevention purposes.

Deleting your Alpha Intel account does not delete your accounts or posts on Discord, Facebook, Instagram or Apple; manage those with each platform.

Depending on where you live, you may have the right to:

• access the personal data we hold about you and receive a copy of it;
• correct inaccurate data (most of it you can edit yourself on your profile page);
• delete your data, including by deleting your account;
• receive your data in a portable format;
• object to or ask us to restrict certain processing;
• withdraw consent where we rely on it, without affecting earlier processing; and
• complain to a data protection authority. In the Philippines this is the National Privacy Commission; in the EU, UK and elsewhere you can contact your local authority.

To exercise these rights, email team@alphaintelmedia.com from the email address on your account. We may need to verify your identity, and we aim to respond within 30 days.

The Service covers cryptocurrency trading and is intended only for adults aged 18 or over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has created an account, contact us and we will delete it.

Our service providers and the platforms you connect may store and process data in countries other than your own, including the United States. Where the law requires it, we rely on appropriate safeguards for these transfers, such as the providers' standard contractual clauses and data processing terms.

We protect your data with encryption in transit (HTTPS), hashed passwords, row-level database access rules so members can only reach their own records, server-side-only access for privileged operations, rate limiting and restricted administrator access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal data, we will notify you and the authorities where the law requires it.

We use strictly necessary cookies to keep you signed in. We also store small preferences on your device (for example your timezone or a dismissed announcement) and our app caches a few static files (icons and an offline page) so it can show a helpful screen when you are offline. Pages with your personal data are not stored in that offline cache. We do not use advertising or analytics cookies.

We may update this policy as the Service changes. We will post the new version here and update the "Last updated" date. If a change materially affects how we use your data, we will tell you in the app or by email before it takes effect.

For any privacy question or request, email team@alphaintelmedia.com or use our contact form.