Your data
Delete your Alpha Intel account
Last updated:
You can permanently delete your Alpha Intel account and the personal data linked to it at any time, from the app or the website. Deletion is immediate and cannot be undone.
Delete your account in the app
- Sign in to the Alpha Intel app or website.
- Open your Profile.
- Scroll to Danger Zone and tap Delete my account.
- Type DELETE to confirm, then tap Delete account.
Your account is deleted straight away and you are signed out. Administrator accounts must have their admin role removed by a super admin before they can be deleted.
Can't sign in? Ask us by email
Email team@alphaintelmedia.comwith the subject "Account deletion request", from the email address registered on your account, or tell us the Discord username linked to it. We may ask you to confirm that the account is yours. We will delete the account and confirm by email within 30 days, usually much sooner.
What is deleted
- Your login (email, password, Discord and Apple sign-in links) and active sessions
- Your profile details: Discord name and user ID, Telegram handle, social profile links, contact number, country, and your Discord server roles
- Your trade journal, open trades and journal settings
- Your quest submissions and proof, points balance, streaks and streak bonuses
- Your reward redemption requests and notes
- Your giveaway entries, including the name, email, phone number and country saved with them, your task proof and your raffle tickets
- Your linked Facebook and Instagram accounts and any unused link codes
Points you hold, pending reward redemptions and giveaway prizes you have won but not yet received are forfeited and cannot be restored.
What is kept, and why
A few records are kept after deletion, with no link to your name, email or account, so that points stay auditable, giveaway draws stay provably fair and rewards cannot be claimed twice:
- Points ledger entries (amount, date and reason), kept with only a one-way hash of your former account ID, for as long as the points program runs.
- Giveaway draw and winner records(prize, masked name such as "Jo****" and prize status), if you had won, for as long as the giveaway is published or archived.
- The platform ID of a Facebook or Instagram account you linked, so the same social account cannot claim quest or giveaway credit again under a new account. If you rejoin and want to link the same account, contact us and we can release it.
- Security audit records of any account-recovery action taken on your account (which may include the email addresses involved), kept for security and fraud prevention.
- Backups:deleted data may remain in our database provider's encrypted backups for a limited period until they are overwritten in the normal backup cycle.
- Contact form messages are not linked to your account. Email us if you would like them deleted too.
Other platforms
Deleting your Alpha Intel account does not remove you from our Discord server, and does not delete your Discord, Facebook, Instagram or Apple accounts or anything you posted on them. If you used Sign in with Apple, you can also stop using it for Alpha Intel in your Apple Account settings under Sign in with Apple.
Read more in our Privacy Policy.
